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SubjectSelf Check Out Kiosk Solution for Book Store
2021.06.16
Customer Description
Customer is one of the Biggest and largest Book Store Chain companies in Korea.
Customer operates 42 book store branches in Korea and leading the publishing industry.
Customer Objects
Due to the COVID-19, the customer wanted a non-face-to-face payment service system.
The system provides an accurate touch experience and powerful performance to provide an enhanced customer experience.
The system should have a customized size shelf so that customers can place the books while they are processing payment.
Customer was looking for a system that can locate it wherever they wanted, even in a limited installation space.
The system should have a built-in type Barcode reader to check the price of item(s).
The system should have a built-in type MSR/SCR combo module to read both membership cards (magnetic stripe) and credit cards.
Challenges
Requested shelf should not affect or impair the overall design of the system.
The shelf should stiff and stable enough to carry more than 100Kg.
The Kiosk should provide well-balanced and optimized performance to provide ideal systems within the project budget.
Solutions
POSBANK redesigned the entire pedestal to fulfill the customer’s request including a customized shelf that can carry over 100Kg.
BIGPOS already applied the PCAP touch module to provide the most accurate touch control for the system.
POSBANK closely cooperates with the software provider to provide an optimized and cost-effective system to the customer.
Result and Benefits
Thanks to our engineers’ effort and hard work, we were able to provide BIGPOS with a customized pedestal with a shelf that fulfills customer’s requirements yet maintains an elegant design. Optimized shelf size provides a better customer experience on the payment process.
Even with the customized shelf, it still maintains slim design and size; therefore, BIGPOS can install any places that the customer intended.
POSBANK carefully identified the software specifications, so that we could provide optimum system specifications, thereby reducing the project cost burden on customers.
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