- Control Panel → Computer Management → Services and Applications → Services → Select Printer Spooler, right-click and click 'Properties'.
- Please set after rebooting the POS.
- Delete the print request (waiting data) or recheck the installation environment for a cable delivery error.
- If the printer's manufacturer is different, the cable setting conditions may be different.
- Even if the serial and port are the same, if the pin map is different, the setting conditions are different and the connection is not possible.
POS Printer Symptom: Nothing is printed after change the roll paper.
It may causes when the printer's roll paper is placed upside down.
※ Note: When closing the cover, press the center of the cover so that the paper adheres to the roller.
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